General Assistant
£ 19,266 per year, pro rata Permanent - Part time
General Assistant
Location: Lucam Lodge, Rochford, Essex, SS4 1DS
Contract Type: Permanent
Hours: Part Time: 15 hours per week (Monday to Friday)
Salary: £19,226 pro rata (based on a full time equivalent of 39 hours)

Are you passionate about providing a reliable service to vulnerable people? We need you!

Notting Hill Genesis has a fantastic opportunity for a General Assistant to join our team providing support at our supported Housing schemes in Rochford, Essex.

This role will be predominately based at our Lucam Lodge scheme in Rochford, but you will also cover our East Street service too, which is located nearby.

Notting Hill Genesis is a leading supported housing provider for older people, and we have recently undergone an ambitious change programme in our services. The aim of the new service is to ensure that our customers achieve their own goals and aspirations through the support and encouragement of our staff.  
We are committed to providing the best support for vulnerable individuals and encourage progression within our teams. We are looking for like-minded, caring individuals to join our team and make a difference.
The role involves being responsible for day-to-day cleanliness and hygiene of the communal areas of the scheme. You will be required to work within a scheme supporting older people so will need to demonstrate a customer focused approach and ensure the residents safety. You will be responsible for cleaning all the communal areas for our residents. You will ensure the scheme is kept clean and tidy and ensure health and safety guidelines are adhered to.

You will also work with the Leasehold Officer and could be asked to cover in the office in the office in their absence. You will be on hand to support the residents as well as flagging safeguarding issues if they arise. Working with customers to resolve enquires on Service Charge enquires and support the day to day running of the scheme. 

Ideally you will have experience of working in a Care and Support capacity and have experience of working in a customer service environment. You will have proven experience of routine cleaning and be able to manage and prioritise your workload.

If this sounds like the challenge, you are looking for we’d love to hear from you.

In return we offer a competitive salary, generous annual leave, health cash plan, season ticket loan, life assurance and a generous contributory pension offer as well as other benefits packages.

To apply for this role, upload your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. You can request this from our Recruitment Partner - Retinue Solutions if the document/link is not showing on this job board.
 We are looking for examples of the following to be addressed in your statement:
  • Experience of working in a similar setting
  • How you have dealt with challenging situations for the benefit of a resident
  • Why you are the ideal candidate for this role
This role will require a DBS check.  Therefore, an enhanced check will be requested in the event of you being offered the position as part of our pre-employment checking process.
For further information or an informal conversation regarding the role please contact Tom Bullock 07384 798 495 
Advert Close: Sunday 31 October
As an organisation with a strong social purpose, we work in some of the most diverse communities in London. We believe in providing quality services to those communities and hope that you, like us, want to make a positive impact on the lives of our residents.

We welcome applications from a broad range of applicants. We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Sector: Social Care
Driving License: Not Required
Extra info:
General Assistant Role Profile.pdf

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