Income Team Leader (Rents and Sales Ledger)
£ 23,853 - 26,504 per year Contract - Full time (14 months) 36.25 hours per week
Income Team Leader (Rents and Sales Ledger)
Location: Garden Court, Coventry
Salary: £23,853 - £26,504 per annum
Hours:  36.25 hours per week
Contract: 14 months, Maternity Cover

Are you a self motivated, driven individual looking for a new opportunity in a modern, customer focussed business that combines commercial thinking with social purpose?   Orbit are one of the UK’s leading Housing Providers and are looking for an Income Team Leader to join our Transactional Services team based in Coventry.

This exciting role will see you provide support and guidance for the Rents and Sales Ledger Transactional team. The Rents team look after over 40,000 accounts that is made of rent allocations, housing benefit and universal credit queries.  Also managing a small sales ledger team, overseeing the raising of invoices, customer account and dealing with queries. 

This is a key role where you will lead a team of 3 Income Officers to ensure that an excellent process and payment service is provided for Orbit Customers. This role will also be responsible for successfully developing performance measures for the team and to monitor individual outputs by conducting regular 1-2-1’s.
We are looking for a highly organised and focussed individual with a proven track record in finance. This role requires a self starter who can successfully teach and lead team members effectively. To be successful you will need to proficient in Excel and with an understanding of debits, credits and reconciliations.  
It would be an advantage if you have previous experience managing staff.

Why apply?

We believe that an organisation's best asset is its people, and as such we want everyone to feel that they can make a difference. We want to unlock the potential in all Orbit employees and maximise their satisfaction in the job. We have a corporate training programme, opportunities for professional development and our staff tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

About us
As one of the country’s largest housing associations, Orbit owns and manages 40,000 homes and is committed to its purpose of Building Communities. Orbit is an ambitious, dynamic organisation with national reach and influence. We are passionate about making a real difference to our communities, ensuring our customers are proud of where they live. We are a long-term sustainable business and make profit for a purpose in order to re-invest in our services and to build much needed new homes. 

How to apply

To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need.  If you wish to discuss the role further, please contact Jennifer Cole at Retinue Solutions, on 0203 837 7880 or via email on

Advert Closes – Thursday 17th January 2019
We are one of the UK’s leading housing groups providing high quality, good value homes to over 100,000 customers across the Midlands, the East and South East.
We are a developing housing association that owns and manages 42,000 homes and builds 2,000 new homes every year.
Our customers are at the centre of everything we do. We provide all sorts of homes for all sorts of people and our innovative approach empowers every one of them to grow and flourish.
We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.
We empower our employees and enable people from every background to achieve their career ambitions by giving them the support, benefits, training and environment they need to thrive at work and in life.
We are Orbit.
Sector: Property and Housing
Education: N/A
Driving License: Not Required
Extra info:
Team Leader Income.pdf

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