Supported Housing Assistant
Acton
£ 23,130 - 25,700 per year, pro rata Permanent - Part time
Supported Housing Assistant
Contract Type & Hours – Permanent. Part time, 17.5 hours per week
Salary - £23,130 - £25,700 per annum pro rata (based on a 35 hour week - FTE)
Location – Sidney Miller Court, W3 8SB

Passionate about helping vulnerable people? We need you!
 
NHG’s Care and Support department deliver homes for thousands of people who face challenges in today’s housing climate. Our residents include people who have learning disabilities, physical disabilities, and mental health needs as well as older people, and those who have experienced homelessness or struggle with managing issues like substance misuse and offending behaviour. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control.
 
We are now recruiting to our key frontline Supported Housing Assistant role.
 
Our Supported Housing Assistants provide support to Supported Housing Officers who are responsible for 45+ residents. This role enables our frontline staff to spend more time engaging with their residents in a meaningful way. You will assist in the delivery of person-centred housing management and know that having a safe, secure home is fundamental to everyone’s wellbeing. Considering the needs of each resident, our Supported Housing Assistants endeavour to put them at the heart of everything we do.
 
You’ll be personally committed to delivering services of the highest quality and will help to ensure that our services are well-managed, with minimised voids, maximised income, and above all offer a positive environment for our residents.
 
You will be able to demonstrate your experience in either housing management or working with vulnerable people. If you have experience working with older people, perhaps as a support worker, we can give you the tools and training required for the housing management aspects of the role. This is a perfect first role in housing management; we are looking for people with the right set of skills regardless of their previous housing management experience.
 
This is a challenging and rewarding role. You’ll be adept at-risk management, have good judgement, strong interpersonal skills, and a passion for excellent customer service. 
 
If this sounds like the challenge, you’re looking for we’d love to hear from you.
 
This is a part-time role and is available to internal as well as external candidates and to apply for this role, please click on the apply button below.  For assistance, please email Tom Bullock at tom.bullock@retinue-solutions.com.
 
In return we offer a competitive salary, generous annual leave, health cash plan, season ticket loan, life assurance and a generous contributory pension offer as well as other benefits packages.
 
This role requires an enhanced DBS check.  Therefore, an enhanced check will be requested in the event of you being offered the position as part of our pre-employment checking process.
 
Applications for this role close at midnight on 20 October 2021.
 
* Please note that should a redeployee apply for this role; their application will be considered before any others *
 
If you are not able to apply online, please contact us to discuss your requirements.
 
As an organisation with a strong social purpose, we work in some of the most diverse communities in London. We believe in providing quality services to those communities and hope that you, like us, want to make a positive impact on the lives of our residents.

We welcome applications from a broad range of applicants. We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Sector: Social Care
Driving License: Not Required
Extra info:
Supported Housing Assistant Role Profile.pdf

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